Agenda and minutes

To appoint a Vice-Chairman for the meeting.

RESOLVED: That Councillor D Tyler be appointed Vice-Chairman for the meeting.

Apologies for absence were received from Councillors J Collop, N Daubney, Mrs K Mellish, G Wareham and Lord Howard.

To approve the minutes from the Corporate Performance Panel held on 24 August 2016.

The minutes from the Corporate Performance Panel held on 24 August 2016 were agreed as a correct record and signed by the Chairman.

Please indicate if there are any interests which should be declared.  A declaration of an interest should indicate the nature of the interest (if not already declared on the Register of Interests) and the agenda item to which it relates.  If a disclosable pecuniary interest is declared, the Member should withdraw from the room whilst the matter is discussed.

These declarations apply to all Members present, whether the Member is part of the meeting, attending to speak as a local Member on any item or simply observing the meeting from the public seating area.

None.

To consider any business which, by reason of special circumstances, the Chairman proposed to accept as urgent under Section 100(b)(4)(b) of the Local Government Act 1972.

None.

Members wishing to speak pursuant to Standing Order 34 should inform the Chairman of their intention to do so and on what items they wish to be heard before the meeting commences.  Any Member attending the meeting under Standing Order 34 will only be permitted to speak on those items which have been previously notified to the Chairman.

None.

None.

To consider passing the following resolution:

That under Section 100(a)(40 of the Local Government Act 1972, the press and public be excluded from the meeting for the following item of business on the grounds that it involves the likely disclosure of exempt information as defined in paragraphs 1, 2 and 3 of the Part 1 of Schedule 12A to the Act.

RESOLVED:  That under Section 100(A)(4) of the Local Government Act 1972, the press and public be excluded from the meeting for the following item of business on the grounds that it involves the likely disclosure of exempt information as defined in paragraphs 1, 2 and 3 of Part 1 of Schedule 12A to the Act.

The Panel will receive a presentation from Councillor P Hodson.

RETURN TO OPEN SESSION

The Panel received a progress report from Councillor Hodson, the Borough Council’s representative on the Hunstanton Sailing Club Development Sub Committee and the Regeneration Programmes Manager.

The Panel was invited to ask questions.

Councillor Hodson and the Regeneration Programmes Manager responded to questions and comments from the Panel relating to the following:

·         Upstairs bar area.

·         Proposed future works – Stage 3.

·         Young people’s activities

The Chairman, Councillor Beal thanked Councillor Hodson and the Regeneration Programmes Manager.

RESOLVED:  The Panel confirmed it wished to receive annual update reports to include details/age groups involved in the organised activities.

RETURNED TO OPEN SESSION

The Panel will receive a presentation from the Regeneration and Economic Manager and the Regeneration Projects Manager.

A copy of the King’s Lynn Transport Interchange Post Project User Survey is attached.

The Panel received a presentation from the Regeneration and Economic Development Manager and the Regeneration Programmes Manager, a copy of which is attached to the Minutes.

The Panel was invited to ask questions/comment, a summary of which is set out below.

In responses to comments on the signage display signs, the Regeneration Programmes Manager advised that there had been a problem with the display signs during the current week, but the display signs were managed by Norfolk County Council who was aware of the problem and had put measures in place to remedy the situation.

Following further questions from the Panel, the Regeneration Programmes Manager advised that every bus operator held a licence agreement with the Borough Council to which fees were attached.  Members were informed that there was a 24/7 standalone toilet available when the main toilets were closed.

In response to a comment regarding improved safety, the Regeneration Programmes Manager explained that she had spoken to the Borough Council’s Anti-Social Behaviour Co-ordinator who had advised that the previous alcohol related incidents had reduced.  However, all the crime statistics were not available from Norfolk Constabulary.  It was noted that there was a current issue with rough sleepers in the car park which the Police were dealing with.

The Chairman, Councillor Beal thanked the Regeneration and Economic Development Manager and the Regeneration Programmes Manager for the informative and detailed presentation.

The Panel will receive an annual update from the Customer Information Centre Manager, Communications Manager and ICT Web Team Manager.

The Panel received an annual update from the Assistant Director/Customer Information Manager, ICT Web Manager and Communications Manager.

The Panel was invited to ask questions, a summary of which is set out below.

The Assistant Director responded to questions on the telephone line being available to members of the public.  She explained that there would always be a facility available for enquiries to be answered via the telephone as it was appreciated that not all transactions could be carried out via the Council’s website.

Following a comment on channel shift, the Communications Manager explained that the purpose of channel shift was to encourage people to use the most appropriate channel for the transaction required.

Following questions on how a specific IT system was procured, the ICT Web Manager explained that all proposed systems were assessed against a cost/benefit analysis exercise.  Members were advised that every proposed project had to be evidenced by a business case and presented to the ICT Group for a decision to be determined.

In response to questions regarding the quick turnaround responses required by the media, the Communications Manager explained that stories often appeared on twitter before hitting the press and that it was often difficult to locate a Member to give a response.  However, she emphasised that if a Member was not available, a holding comment would be given in order to establish the correct facts before the Council gave a response.

The Chairman, Councillor Beal thanked the Assistant Director, Communications Manager and ICT Web Manager for the annual update.

RESOLVED:  The Panel confirmed it wished to continue to receive an annual update.

To note the Committee’s Work Programme for 2016/2017.

The Panel noted the Work Programme for 2016/2017.

The Chairman advised the Panel that currently there were no items scheduled for the next meeting on 9 November and invited Members to submit any items for consideration by the deadline of 3 October.

To note that the date of the next meeting of the Corporate Performance Panel will take place on 9 November 2016.

The next scheduled meeting of the Panel would be held on Wednesday 9 November 2016.