Issue - meetings

RESOLVED: Cabinet reviewed the Performance Management Report and commented on the delivery against the Corporate Strategy.

REASON FOR DECISION: Cabinet should use the information within the management report to review progress on the agreed actions and indicators and satisfy themselves that performance is at an acceptable level.  Where progress is behind schedule members can seek additional information to explain variances.

Click here to view the recording of this item on You Tube.

The Corporate Performance Officer presented the report.

Cabinet noted that the Corporate Performance Panel had considered the report and supported the Cabinet recommendations.

In response to questions it was confirmed that the major planning extension of time performance target was impacted because of two controversial applications, where the applicant had not agreed to an extension of time.  It was confirmed that performance otherwise had been maintained in accordance with the key performance indicators.

Also noted was the review of the Community Infrastructure Levy Governance, which was an item later on in the Agenda.

Councillor Rust confirmed that the percentage of calls answered within ninety seconds was amber, but there were justifiable reasons for this.

RESOLVED: Cabinet reviewed the Performance Management Report and commented on the delivery against the Corporate Strategy.

REASON FOR DECISION: Cabinet should use the information within the management report to review progress on the agreed actions and indicators and satisfy themselves that performance is at an acceptable level.  Where progress is behind schedule members can seek additional information to explain variances.