Issue - meetings

RESOLVED:   That the Performance Management Report and its delivery against the Corporate Strategy be noted and endorsed.

Reason for Decision

Cabinet should use the information within the management report to review progress on the agreed actions and indicators and satisfy themselves that performance is at an acceptable level. Where progress is behind schedule members can seek additional information to explain variances.

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Cabinet considered the new Q3 Performance Management report which had been produced to update Cabinet on progress against the Council’s Corporate Strategy and key performance indicators. The report contained information on progress made against key actions and indicators up to 31 December 2023.

The report explained that there were 38 actions in place to monitor performance against the Council’s Corporate Strategy. The report confirmed that 31 of the actions were on target, 6 actions required attention and 1 action had been completed.

A revised suite of 64 indicators had been agreed by portfolio holders and management team as the key performance measures to monitor council services and impacted on borough wide issues. Of the 64 indicators monitored for Q3, 29 performance indicators had met or exceeded targets and 7 had not met target, these indicators missed the target by more than 5%. 21 indicators would be reported as monitored for only 2023-2024 to allow sufficient data to be collected to help set targets for 2024-2025. 7 indicators would be introduced when new data processes had been established.

In debating the report Councillor Squire referred to the question raised at the Regeneration and Development Panel on black bin residual waste, she explained that the County Council held that information and it was not released for some months after collection.

The Governance Manager expressed the intention to include a cumulative amount in the food waste figure, along with a comparison of the same quarter the previous year.  Councillor Squire expressed the hope that in the next quarter the food waste collection levels would increase.

Councillor Ring asked if the numbers of planning extensions of time were concerning, Councillor Moriarty explained that they were being targeted by the Secretary of State with financial penalties if they weren’t reduced.  The information was being fed to parish councils as they often asked for extensions  to be able to respond.  Councillor Beales also concurred that the extensions were usually for valid reasons and it was a shame if applications had to be refused because extensions couldn’t be given.

Following questions from the Leader on the Car Parking Strategy it was confirmed that a draft had been received and was being reviewed;  he also asked whether progress had been made on the Asset Management Strategy, to which it was confirmed information would be sought; he also confirmed that the tree strategy was progressing, along with fact that the sea defence work at Heacham had been reviewed.

RESOLVED:   That the Performance Management Report and its delivery against the Corporate Strategy be noted and endorsed.

Reason for Decision

Cabinet should use the information within the management report to review progress on the agreed actions and indicators and satisfy themselves that performance is at an acceptable level. Where progress is behind schedule members can seek additional information to explain variances.